Shipping & Returns

Shipping:
Orders can take from 24 to 36 hours. Once your order is processed, you will be notified by email with the tracking number of the shipment. All standards of delivery starts when you receive this email. If the order is placed after 3:00 CT on Friday or over the weekend, the first ship will be Monday.

Return policy
Due to the fact that our items are bought on the Internet, can not be proven in advance and are bought site unseen, we have developed the policy change after the return and for purposes of customer service. Of course we hope that you are happy with the selection. If for any reason you are not satisfied with your selection, our return and exchange policy is as follows:

For Returns:
Items can be returned for a refund or exchange of 7 days from date of receipt. But the reason for the return caused by themselves (for example, the size, the color chosen) can not be accepted. Efficiency can be returned within 7 days of receipt, all returned items must never been used and in new condition. All returned packages must be insured. As for returning right items for a refund: all returned items are subject to a management fee of 5% of the bank and shipping. Buyers are always responsible for the transportation. Special circumstances may require partnership with corporate business partners. For more information, please contact our customer service.

For exchanges:
We only accept exchanges for new and never used items with all accessories and packaging. Please send back the items within 7 days of receipt. All returns must be insured, exchanges will be shipped within 5-7 days after the return has been received. Buyers are always responsible for the transportation.
Copyright © 2019 www.john-connor.co.uk. Powered by unisex brand shoes